Why Organisations Use a Business Process Support Solution?

Automates Business Processes to:

• To support more efficient sales and service-start-up or renewal processes
• To improve the management of calls and work requests
• Increase scheduling efficiency
• Improve service reliability
• Increase customer satisfaction and retention
• Simplify and reduce user efforts
• To minimise administration and paperwork in a growing business

To replace silos of information with one integrated system and reduce the proliferation of spreadsheets and related data inconsistencies

Increase Productivity

• To optimize routes and reduce kilometres traveled
• Reduce paperwork
• Fully integrated billing
• Do more with the same staff (increase labour efficiency)

Reduce Resource Requirements

• To balance workloads, reduce overtime
• Do more with the same number of trucks and bins
• To enhance human resource utilisation

Reduce Risks

• Less reliance on key operations personnel
• Reduce customer billing disputes and days sales outstanding
• To measure and monitor the level of incidents, problems or changes
• To realize costs against related revenue to ensure all services are profitable

Built to Change and Grow as You Do

• Flexible service/price configuration options and price change agility
• Lets you vary regional Price structures to get the Edge on your competition while better matching of services options to customer requirements

Who can benefit from using WastEdge

Small and Large Construction & Demolition Skip Waste Bin Hire companies

Regular route commercial waste collection operations (Frontlift/Rearlift)

Medical waste operations needing proof of pickup and disposal or container tracking

Liquid waste collection and treatment operations for grease-trap and septic tank collections for liquid treatment plant management and tankerwash facilities

Security Destruction Services - needing signed collection certificates and proof of destruction

Residential Collection Services management organisations

council waste departments

collection contractors

bin maintenance and repair contractors

weighbridge operations

Landfill Weighbridge management systems Transfer station weighbridge and MRF operations

Resource recycling collection and materials resale and delivery services - for glass paper and plastics including sorting, separation and on-selling - Recycled Aggregates operations for C&D waste re-processing/deliveries

What benefits are you likely to get from best practise waste business processes:

Most of our customers gain a return on investment within 12 to 15 months.

Applying onboard technology can savings of around 12.5% for driver time, and one admin staff per 20 trucks

Self service web access lets the customer do their own inquiries for example: to reprint an invoice or review and download their list of collections or disposal tonnages.

See what you might save in your business, by using our WastEdge OnBoard ROI calculator. (Click here to submit your email address for a free working copy of our online waste business ROI calculator)

Go to Waste ROI Calculator