This module can be divided into 2 sub-modules:

Module Features/Functions Overview:
Residential Route & Resources Management

• Streets & Street Segments database
• Route Scheduling by street section for nominated Days of Service o Driver / Truck resource rostering
• Run Summary Statistics management
  • Driver/Run Hours, Kilometers, Tonnages, Engine Hours, Services per run
• More Information...

Residential Service Calls & Complaints management

• Resident / Occupant Address Masterfile (from council records)
• Pre-loaded Streets & Street Segments masterfile
• Service requests for new bins or repairs/replacements and service changes or cancellations
• Optional Calls assignment to contractors/drivers per area and type of call
• Complaints logging for user defined call categories Call Statistics summaries
• More Information...

Optional Add-ons:
Route Map Drawing (integrated with street sequence run list establishment) Run Area Resident or Collections Density Planning (load balancing) Web Based Ratepayer self service calls logging Run Dispatch/Download to OnBoard for driver guidance and run-problem-notes

KPI's / Measures:
Bins per Kilometre averages per run or area

Tons per run or tons or hours per kilometre

Hours per ton collected

Transit time versus Pickup Time & time at tip...

Selected Business Benefits
Better run workload/travel balancing can extend truck life Higher resource utilisation - less overtime and travel costs Better decisions based on better information Reduction in level of complaints with visibility of problem areas/patterns