Newsroom
About the latest news, events and blogs
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AMCS global survey on Digitalisation in the Waste and Recycling industries
More than 80% of participants believe that digital innovation is important for the success of the business. Outdated legacy IT systems, implementing paperless operations and a culture that is not open to change are seen as the biggest barriers. For our Digital Transformation Barometer, we designed an international survey to discover how successful companies are using technology to radically improve their performance. What we found: there are five elements that are critical to digital success.
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AMCS CEO Jimmy Martin: “Current crisis demands industry to be more agile"
The ability to be more agile while improving the digital engagement of customers are two of the major changes for the waste and recycling industry caused by the current Covid-19 crisis. This is evident from a comment from Jimmy Martin, CEO and co-founder of the AMCS Group in a podcast hosted by Waste360.
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Announcing 2020’s second major release of the AMCS Platform
AMCS announces the release of the ground-breaking AMCS Platform 8.3, providing the waste and recycling industry with enormous added value. The 8.2 release of AMCS Platform in February was built around increasing operational efficiencies. The focus of the new 8.3 version is agility. Organisations need to be flexible and adapt to market shifts. This new release helps deliver just that, with an array of streamlined, innovative features, alongside redesigned screens and a smarter, more intuitive user experience.
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Press release: AMCS Platform 8.3 launched to increase agility of waste and recycling operations
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Powerful algorithms optimise all kind of waste collection
The collection and transport of waste are one of the most challenging with a lot of different types of waste and planning each of them having its own demands.
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Mobile in-cab device mitigates financial risks in waste collection
Ensuring all work is billed by charging customers for additional lifts, or overweight and contaminated bins. With this, AMCS Mobile prevents revenue leakage while also mitigating financial risks.
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Metal Recycling Software
Nowadays more than ever metal recyclers are faced challenges. The complex logistic recycling process, rapidly changing prices and fluctuations in the global steel market require companies to respond fast and flexible to the new circumstances. Additionally, metal recyclers are also facing the headwinds of the global economy they currently experience. The innovative frontrunners in the metal recycling industry do see the possibilities this day and age is presenting them. By the year 2025, the global metal recycling market is expected to grow by 7.8% annually.
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Integrated ERP system streamlines process flow: from ‘order to cash’
Execute all operational processes with one integrated IT system. With AMCS Enterprise Management waste and recycling companies are able to automate and digitise their complete workflow in one seamless process: from 'order to cash'.
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AMCS Group rolls out next-generation customer support portal
Committed to delivering a much faster and excellent customer support experience. With this, the brand-new Customer Support Portal is highly improving end-customer service levels.
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Significant cut back in planning time through dynamic route optimisation
Substantially decrease planning time and with that reduce costs. Waste and recycling companies optimising planning and waste collection routes do profit from both of these two major benefits.
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Guided navigation reduces missed bins and associated extra costs
Well experienced drivers sharing their knowledge about waste collecting routes, this is one of the main benefits of guided navigation.
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Optimising master routes leads to 10 to 20% savings in waste collection
Waste collection routes for household and commercial waste can be planned 10 to 20% more efficiently.
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In-cab device mitigates operational risk through real-time data exchange
Constant and up-to-date customer, route and vehicle information available across the organisation through the real-time exchange of data. With this, the AMCS’ in-cab mobile device provides actual route information to mitigate operational risk.
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Pilot project: through guided navigation route information digitally available for Veolia drivers in Germany
The knowledge of experienced drivers on how routes are driven in the most efficient way, is now digitally available for all other colleagues. For Veolia Germany, this is one of the main benefits of guided navigation.
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Customer Portal 2.0 boosts brand equity
The AMCS Customer Portal 2.0 release delivers added value to operators by automating more customer interactions and ensuring a consistent, branded and positive customer experience with each engagement.
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Mobile in-cab device increases drivers’ safety
Mitigate health and safety risks for drivers in the waste and recycling industry. Due to an extensive set of built-in features, AMCS Mobile is delivering exactly that.
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COVID-19 advice for Customers
AMCS want to affirm our capability to maintain services in the event of any disruption to business that COVID-19 may pose.
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Intelligent Optimisation increases agility of waste collection operations
In this rapidly changing world customers are expecting a 24/7 responsive and user-friendly self-service demanding full operational insight and agility. Companies lacking responsiveness risk a fortune and put stress on their organisation.
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Smart optimisation the basis for emptying Omrin’s underground containers
Omrin firmly believes dynamic scheduling and route optimisation allow dispatchers to organise the emptying of underground containers more quickly while benefitting from a stress-free working environment.
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Zero Waste through Material Management
Setting a goal of Zero Waste must start somewhere. The City of Fort Collins started at 50% and made a compelling business case on taking it further by estimating $6.5M worth of valuable resources thrown away every year in Fort Collins alone (Zero Waste Associates, 2013). As the City of Fort Collins, the first step is identifying a goal and then establish a plan on how to reach that goal.
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Why a Customer Portal needs to be part of your customer engagement strategy
Access to all their information in real-time, 24/7, 365 days a week. By providing 24-hour service to customers through a customer portal waste and recycling companies streamline customer processes increasing customer service, customer engagement and customer satisfaction by up to 33% while delivering a positive and professional brand experience. Potentially, waste and recycling companies can reduce call volumes by up to 30%.
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Overcoming hurdles in the construction & demolition waste industry
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AMCS strengthens relationship with Microsoft on Cloud offering
The AMCS Group is the first company in the waste and recycling industry to be awarded the Microsoft Azure IP Co-Sell Ready status. With this partnership waste and recycling companies are guaranteed the advantage of the cloud for improving their operational efficiency, business agility, scalability and security of their systems.
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AMCS Group the first at IFAT to demonstrate fully integrated IT solution for the waste and recycling industry
During the IFAT trade fair taking place from May 4 to 8 in Munich, Germany, the AMCS Group is the only exhibitor to present a completely integrated software platform for the waste and recycling industry.
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Interview with Elaine Treacy, Global Product Director AMCS
“This release amongst other things revolves around smart user experience, enhanced recycling capabilities and improved customer management”, as Elaine Treacy, Global Product Director of AMCS, points out.
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AMCS strengthens relationship with Microsoft on Cloud offering
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AMCS acquires Canada-based TRUX Route Management Systems Inc.
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Insights to improve C&D processes and drive margin
Pay Murray, C&D industry expert at AMCS answers five questions about improving your processes in C&D waste management.
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An inside look at the global waste and recycling market
Insight to the state of the global waste and recycling management industry: challenges, trends and strategies at work.
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Overcoming hurdles in the construction & demolition waste industry
Construction and Demolition Waste (CDW) represents the highest single activity for producing waste in the EU. Many of the materials we generate as part of CDW have high resource value, such as metals, glass, wood and concrete. Yet, too much of these materials are going to waste. Clearly, this is not sustainable.
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Millennials and the Future of our Environment
In the waste and recycling industry, whoever is generating the waste tends to be analyzed first and given that millennials are the largest group currently contributing to the waste stream.
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How recyclers can improve materials processing and sales
The materials recycling sector is incredibly complex. For instance, as part of the European Commission’s strategy, changes in design and manufacturing will enable higher rates for recycling plastics so that by 2030, more than half of the material’s waste generated will be recycled.
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Supporting the smart city
The development of smart cities is growing at a dizzying pace. Expenditure worldwide is projected to exceed U.S. $158 billion by 2022, according to the International Data Corporation (IDC).
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Top tips for choosing an in-cab mobile solution
In this guide, Ken Tierney, Product Manager AMCS, offers input and advice for choosing an in-cab mobile solution for your fleet.
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How do you get (even more) people to recycle their waste?
Recycling waste is an important way to reduce the waste of resources, pollution and CO2-emissions.
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Improving the inbound quality and evaluation process at your facility
Insight into ways you can improve the quality and evaluation process at your facility.
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How Municipals can stop revenue leakage and improve recycling operations
In this article we sat down with Arun Ramaraj, Product Manager of AMCS Platform for Municipals, to learn his thoughts on 5 of the most commonly asked questions asked by municipal customers.
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Demand Planning
Planning the required inventory for production or material slot sales can be a bit of a nightmare. How can processes be improved?
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Why is plastic recycling so difficult?
Only 5% - 9% of all plastic manufactured in the world is being recycled. The battle against plastic pollution is here - what's your move?
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3 Ways to Avoid Recycling Contamination
The recent changes in the recycling commodity market underline one very dirty problem with the current global recycling system – contamination. The vast majority of recyclable material which was being collected and shipped over-seas was filled with contaminated material.
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AMCS acquires the Dutch software company PieterBas Automatisering.
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5 tips to make your business (more) green
Companies with clear Corporate Social Responsibility mandates are on the right track with ways of working that support a circular economy, and operating under the three Rs: reduce, recycle, and reuse.
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Are You Joining the Zer0-Waste Movement?
Are You Joining the Zer0-Waste Movement? What is Zero Waste? And why has it become such a relevant subject across cities and individuals across the globe? The overarching goal of Zero-Waste is about eliminating the accumulation of waste in landfills. It is about re-evaluating the structure of our current economy and lifestyles, with hopes to evolve into a more circular one. It's about saving our planet.
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3 Ways to Integrate Your Disparate Systems
Are disparate systems slowing down your waste and recycling operations? The Waste and Recycling Industry is highly competitive and quite complicated with all its moving parts. Especially now in a rapidly changing recycling commodities landscape, there is more demand on waste and recycling businesses to operate at peak efficiency.
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The value of recycling metals
By rethinking what we throw away we can reverse the prevailing mindset of the proverbial disposable society. We all need to promote recycling and pressure our governments to do the same, while encouraging the sustainable trade of recyclable materials to green-driven companies across the world.
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It’s time to get your head in the cloud
Ultimately, waste management companies are only really left with two choices. Either they carry on as they are and pray that they are able to manage any disruption when it occurs, or they are proactive and make changes that can both protect their businesses and support its continued growth.
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Payment Challenges & the Solution
The way we make payments is evolving – and fast. With new services being introduced, the infrastructure must adapt if it’s to handle these developments.
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3 Solutions to Prevent Missed Collections
Residential waste and recycling operators across the country all deal with one very common issue, missed collections. What most people do not realize is that a simple missed stop can be one of the most costly occurrences to a waste hauler.
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Metal Recycling: will digitalisation solve key industry challenges?
The global metal recycling industry is growing at an unprecedented rate. Is digitalisation the answer to key industry challenges?
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Sustainable waste collection in liveable cities using forecasting algorithms
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Management Priorities
Norway is one of the most digital countries in Europe, but that doesn’t necessarily mean you’re doing enough to progress. Whether you’re a private waste management company or municipal, you have a level of digital maturity.
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5 Questions About Software
Evan Schwartz of AMCS Group addresses 5 questions about recycling software in 'Ask the Expert', Recycling Today.
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As urban areas grow, so must your approach to waste management
Increased waste generation makes traditional means of collecting bins impractical and puts a tremendous financial strain on waste management companies and municipals
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The state of payments
As margins continue to squeeze, businesses must turn to digital to improve operational efficiencies, and that includes their payment system.
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The Future of Software Platforms for the Waste & Recycling Industry
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AMCS launches new seamless payment solution, AMCS Pay
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AMCS Customer Portal | What it means for you and your customers
Digital customer care can increase satisfaction by up 33% and streamline resources.
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AMCS Awarded FEL Certification for FEL (front end loader) Weighing System
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How are best-in-class municipalities achieving their waste management goals?
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Knowledge sharing across industries in the pursuit of intelligent route optimisation
Route planning and transport optimisation can be a complex business. That’s why knowledge sharing is vital, even across different industries
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How mature is the waste management industry
Did you ever wonder how mature the waste management industry really is when it comes to digitalization? What does digitized maturity really mean? And how do we measure it?
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The 5 Success Factors
The cost of waste management is going up, and up is the only direction we can expect it to go in the foreseeable future! Meeting this challenge will mean optimizing efficiency and automating processes: a digital transformation.
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Dynamic Optimisation Insights
Dynamic optimisation is an exciting field that can bring tangible benefits to virtually any company out there.
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The Digital Transformation Barometer
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The Digital Transformation Barometer
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Improving Operational Efficiency with Cloud Solutions
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Future proofing your business with AMCS Platform
The waste and recycling industry is undergoing unprecedented change around the world as we transition from linear to circular economies. While that demands change in your processes, it also involves change in the technology to support those processes.
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AMCS Announces Acquisition of Recy Systems
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Webinar: 4th Generation Software
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Webinar On Demand: Improve your driver efficiency and data quality!
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Webinar On Demand: New and more complex challenges when planning waste collection
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End-to-end principles address changing marketplace
Recycling firms have traditionally paid authorities for waste that could be turned into recycled goods, but with the loss of China as their primary market, many are now under pressure. In North America and across Europe, firms are re-examining their contractual relationships with local governments.
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Why AMCS moved to the cloud
The cloud enables us to offer you a better service. It will save you money in IT costs, improve your efficiency and in turn, allow you to improve your customers’ experience.
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Smart waste planning drives value
The world’s cities produce around 2.01 billion tonnes of solid waste each year, says the World Bank, with that number expected to reach 3.40 billion tonnes by 2050.
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Press Release: Expansion plans for 100 people over the next three years as AMCS opens its Global Headquarters in Limerick
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The Future Vision of Waste Operations
We see a new model emerging in the waste subcontracting space that will drive the future of the industry and operations. The model starts with the waste operators internal operations as the hub for external interactions between the customers and subcontractors.
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Vehicle Technology
The biggest challenges facing the waste management industry are ineffective collections, irregular waste pickups and the efficient sorting of waste
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Unlock Value Using Subcontractor Automation
The pace of change in technology today is driving the waste industry to move to more agile, automated operations. In part, customers are driving this change. There are three key innovation drivers being the catalyst for change.
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Going further with the AMCS Platform
As software and services that run on the internet instead of your computer, the cloud is a wonderful thing. To take advantage of the cloud and its easier user experience, you need to consider the AMCS Platform.
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How to Improve Profit with Operational Efficiency
In the waste hauling industry, margins are notoriously tight, particularly for smaller, privately owned businesses. But with great challenges also comes great opportunities. As many AMCS customers have come to find out, intelligently investing in digitizing almost any facet of your operations results in improved profits.
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The wonderful world of blockchain in logistics
Blockchain might be the technology that supports cryptocurrency, but for logistics, it’s so much more.
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Optimize Your Scale House Operations
AMCS allows scale houses to easily track materials by origin, destination, weight, volume, and/or number of units to reduce revenue leakage.
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Webinar
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3 Secrets Satisfying Your Customers With Automation
There are many benefits to automating your internal processes with digitalization. Here, we are going to explore how you can make customer service a key differentiator for your business by digitizing and automating your customer service operations.
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AMCS software solution to help Franzefoss further improve waste and recycling collection in Norway
Franzefoss’ decision strengthens AMCS’ position as a leading software and technology provider in the waste and recycling markets.
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Streamline & Automate Billing & AR Collections
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Optimize Your Scale House Operations
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Webinar -- Go Paperless with Real Time Data
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AMCS acquires DesertMicro
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Improve Your Overall Operational Efficiency
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7 Benefits of Having a System Power User
When implementing new software, or just trying to improve the use of a current one, it is best to have a dedicated system power user.
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Webinar: Improve Sales & Enhance Customer Service
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Webinar Wednesdays
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Considerations for Implementing a Driver Assisted Program at Your Scale
A Driver Assisted Program is giving truck driver access to the disposal facility using a kiosk to weigh in and out without scale operator interaction. Should you implement one?
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Dynamic waste collection
As urban areas around the world look for sustainable growth, dynamic waste collection has to figure into the equation to protect the population, ecosystem and revenue for waste management companies, while lowering costs for local authorities.
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Digital innovation and agile route optimisation
Digital innovation is all about putting the needs of the customer first. Digital’s true potential to transform the customer experience. Innovative waste and recycling companies understand this and are helping new generations of consumers to interact in new ways.
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Agile on demand waste collection
One of the key answers to digital challenge is agile route optimisation. On demand collection consists of many overlapping processes, but with AMCS’ solution, one does not have to succumb to unnecessary order deadlines
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Press Release
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AMCS Helps Waste and Recycling Companies Combat Challenges with Digital Solutions
Michael Winton, president of North America at AMCS Group, speaks to Waste360 about how AMCS is supporting the waste and recycling industry with its diverse solutions offerings.
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5 Ways to Success When Implementing New Technology
Implementing new technology requires diligence, budget, time and lots of planning to ensure overall success.
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Fully automated waste collection in the Caribbean
Selikor has been working with the AMCS Enterprise Management software for more than 20 years.
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Press Release
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5 Keys to Commercial Route Optimisation
Investing in a route optimisation platform can help your business make the most of valuable time and assets by ensuring drivers have efficient routes and collections are on time.
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Call for safety improvements across waste sector
More should be done to improve health and safety across the waste and recycling sector following the publication of figures showing little improvement last year. That is the message from the Environmental Services Association (ESA), the trade body representing the UK’s resource and waste management industry.
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Software success for TJ Waste & Recycling
TJ Waste & Recycling serves both commercial and domestic customers with a range of waste collection, recycling and disposal solutions in the South East of the UK.
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3 Reasons to Digitise your Business
The ability to automate process and digitise data has a number of benefits associated with removing the risk of human error and the duplication of tasks. There are however a number of other opportunities presented by digitalisation that are perhaps less commonly recognised.
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How Software is Helping Waste & Recycling Back Office Operations
How Software is Helping Modernise Waste & Recycling Back Office Operations. Technology has played an important role in the evolution of the waste and recycling industry.
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5 Ways to Increase Operational Efficiency
As the year is coming to a close, now is a good time to take a solid look at your business operations and determine ways to operate more efficiently across the organization heading into 2017. Whether you are looking to increase productivity, automate certain areas of your business or just need to get ahead of customer complaints, making some specific adjustments will help reduce costs and improve your bottom line.
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Digital transformation | Changing the game
Technology, ICT and big data are playing increasingly important roles in most industries and waste is no exception.
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AMCS vehicle technology complements autonomous waste collection truck
Self-driving waste truck uses AMCS Vehicle Data Hub and AMCS in-cab On Board Computer for pay-by-weight operations.
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Digital enablement expedites business growth
The pace of change is accelerated by digital enablement, and we’re seeing a correlation from the rate of digitisation of a company’s data flows to the growth rate of those businesses. The degree to which companies digitally enable their organisation becomes an exponential growth factor in their ability to expand.
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Is your waste business agile?
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AMCS invests in digital engagement platform with the acquisition of Senddr
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5 Steps to Prepare for a Data Conversion
One of the most challenging phases of a new software implementation is having your data migrated to the new system.
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7 top tips for choosing the right routing solution
Investing in a route planning solution can help your business make the most of invaluable time by ensuring that drivers are given the best routes and that deliveries are made efficiently and on time.
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3 Key Considerations When Installing new weighbridges
Are you considering installing new weighbridges at your site?
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Efficient planning optimizes collection of bottles and cans
IT solution improves service levels and reduces miles on the road for Returpack, Sweden’s largest container-deposit company
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Has the time for PAYT arrived?
Mark Abbas, Chief Marketing Officer for AMCS discusses recent support for PAYT systems and whether changes in the economic, technological and social landscape mean that the time is right to start to accelerate their uptake.
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AMCS Group acquires GMT Europe